Privacy Policy

Last updated: February 06, 2024

INTRODUCTION TO PRIVACY POLICY

This privacy policy (referred to as the "PRIVACY POLICY") pertains to your utilization of the FairMPOS website, accessible at https://fairmpos.com, the Services (as defined in the FairMPOS "Terms of Use"), and FairMPOS applications on mobile platforms (Android) (collectively referred to as "FAIRMPOS" or "WEBSITE"). However, it does not extend to any third-party websites linked to them or any associations you may have with the businesses listed on FairMPOS.

The terms "WE," "OUR," and "US" denote FairMPOS, while "YOU," "YOUR," and "USER" denote you, the user of FairMPOS. The term "PERSONAL INFORMATION" encompasses information provided by you that personally identifies you for contact or identification, such as your name, phone number, email address, and any other data associated with such information. To ensure your secure usage of the Website, our practices and procedures concerning the collection and use of Personal Information are outlined below.

We have implemented reasonable security practices and procedures commensurate with the protected information assets and the nature of our business. While striving to provide security surpassing industry standards, the inherent vulnerabilities of the internet prevent us from ensuring complete security for all transmitted information. By accessing this Website, you agree and acknowledge your binding acceptance of this Privacy Policy, consenting to the collection, use, processing, and sharing of your Personal Information as detailed below. If you disagree with these terms, refrain from using the Website.

It is emphasized that the separately provided terms and conditions constitute an integral part of your Website usage and should be read in conjunction with this Privacy Policy.

INFORMATION WE COLLECT AND HOW WE USE IT

We collect, receive, and store your Personal Information. If you furnish us with your third-party account credentials ("THIRD PARTY ACCOUNT INFORMATION"), you acknowledge that certain content and information from those accounts may be transmitted to your account with us, subject to your authorization. The Third Party Account Information transmitted to us is encompassed by this Privacy Policy. You have the option to refrain from providing specific information, but doing so may limit your ability to register with us or access certain features and services.

Our efforts are commercially reasonable to ensure that the collection of Personal Information is confined to what is necessary to fulfill the identified purposes below. In the event that we intend to use your information in a manner different from the purpose for which it was collected, we will seek your consent before such usage.

The Personal Information gathered will be utilized solely for enabling your use of the services we offer, promoting a secure service, assessing consumer interest in our products and services, communicating online offers and updates, addressing issues, tailoring the User experience, identifying and safeguarding against errors, fraud, and other criminal activities, collecting payments, enforcing our terms and conditions, and as otherwise communicated to you during the collection of said information.

ACCOUNT INFORMATION OF MERCHANTS

When creating an account to fully utilize the services offered on FairMPOS, we request and record Personal Information, including your name, email address, and mobile number. Additionally, we may collect and store Sensitive Personal Data or Information (such as financial details, bank account information, and know your customer ("KYC") documents, as per RBI regulations, and any other applicable information) that the User chooses to save in their FairMPOS account. Your email address is used to send updates, news, and newsletters (if you voluntarily subscribe during signup or at a later time) and to contact you on behalf of other merchants. If you wish to avoid receiving non-relevant communications from us, click the unsubscribe link provided in the bottom of such emails. Mobile numbers are utilized for transaction and SMS alerts based on your preferences. To cease receiving SMSs, notify us at [email protected]. FairMPOS ensures that your Personal Information will not be disclosed or sold to any third party.

Users have the option to erase any provided information, including Personal Information. Opting for erasure leads FairMPOS to delete all stored User information from its servers. This process requires time and must be requested in writing to [email protected].

ACTIVITY

We collect information related to your usage of FairMPOS, including searches, viewed pages, browser type, IP address, location, requested URL, referring URL, and timestamp details. This information is utilized for administering FairMPOS, ensuring the highest level of security and service. Additionally, it is aggregated for statistical analyses of User behavior and characteristics, measuring interest and usage across FairMPOS areas. However, the aggregate information does not allow for personal identification.

All intellectual property rights associated with the Website and its contents are owned by us. Downloading or copying materials does not transfer any right, title, or interest to you. The Website is copyright-protected as a collective work and/or compilation of all content, in accordance with applicable law.

Our logos, product and service marks, names, trademarks, copyrights, and other intellectual property ("OUR IP") are exclusively owned by us. Without our prior written permission, you agree not to display or use Our IP in any manner. Nothing in this Website or its content should be construed as granting any license, right, or interest to the User in and/or to Our IP without our express written permission.

COOKIES

We employ cookies to your computer to uniquely identify your browser and enhance the quality of our service. The term "cookies" refers to small pieces of information sent to your computer's hard drive while viewing the site. We may use both session cookies (expiring upon closing your browser) and persistent cookies (remaining until deletion). Persistent cookies can be removed per your browser help file directions. Disabling cookies will result in FairMPOS malfunctioning or being inoperable. FairMPOS utilizes third-party tools, collecting anonymous information about your visits, interactions, and may use cookies to target advertisements for FairMPOS's products and services. Personal Information is not collected or utilized in this process. These third parties lack knowledge or access to FairMPOS Users' name, phone number, address, email address, or any Personal Information. At present, FairMPOS Users cannot opt-out of sharing this information.

ENFORCEMENT

The information collected in connection with your FairMPOS usage, including Personal Information, may be utilized to investigate, enforce, and apply our terms and conditions and Privacy Policy.

TRANSFER OF INFORMATION

We do not share your Personal Information with any third party, except financial institutions like banks, RBI, or other regulatory agencies (as required), and to provide services through FairMPOS. This includes activities such as quality assurance testing, account creation, technical and customer support, and specific services like contact synchronization with other software applications, per your instructions. These third parties are obligated to use your Personal Information solely for the requested services.

Your Personal Information may be shared with our parent company, subsidiaries, joint ventures, or other companies under common control (referred to as "AFFILIATES" or "PARTNERS"). We require them to adhere to this Privacy Policy. If our company or assets are acquired by another company, that entity will possess and assume the rights and obligations concerning your Personal Information as outlined in this Privacy Policy. We may disclose your Personal Information to third parties in good faith when reasonably necessary to (a) address suspected illegal activities; (b) enforce our terms and conditions and Privacy Policy; (c) comply with legal processes, such as a search warrant, subpoena, statute, or court order; or (d) safeguard our rights, reputation, property, or those of our Users, Affiliates, or the public. Please note that we are not obligated to challenge the validity of any search warrant, subpoena, or similar governmental request received.

Information in the aggregate related to User behavior may be disclosed to third parties in connection with actual or prospective business relationships, such as advertisers and content distributors. For instance, we may disclose the number of Users exposed to or clicking on advertising banners.

LINKS

References on this Website to names, marks, products, or services of third parties or hyperlinks to third-party websites or information are provided for your convenience only. They do not constitute or imply our endorsement, sponsorship, or recommendation of the third party, information, product, or service. Unless stated otherwise, we do not share your Personal Information with these third parties and are not accountable for their privacy practices. We recommend reading the privacy policies on all such third-party websites.

SECURITY

Your account is safeguarded by a password. Industry-standard measures are employed to protect the Personal Information stored in our database. We adhere to industry-standard best practices in Information Security, as detailed on our website. Access to your Personal Information is restricted to employees and contractors who require it for their job functions, such as customer service personnel. For any security-related inquiries on FairMPOS, please contact us at [email protected].

You acknowledge that FairMPOS is not liable for any intercepted information transmitted over the internet. You release us from any claims arising from or related to the unauthorized use of intercepted information.

TERMS AND MODIFICATIONS TO THIS PRIVACY POLICY

Our Privacy Policy is subject to change at any time without notice. It is advisable to periodically review this policy to stay informed of any modifications. Changes become immediately effective for FairMPOS Users. You are responsible for keeping your Personal Information up to date, including providing your current email address.

If you do not wish to accept changes in our use of your Personal Information, promptly notify us of your desire to deactivate your account. The continued use of FairMPOS after any change or amendment to this Privacy Policy signifies your acknowledgment of such changes and agreement to be bound by the terms and conditions of those changes.

APPLICABLE LAW

Your use of this Website is subject to the laws of India and will be construed in accordance with them. Users agree that any legal action or proceedings arising from their use may exclusively be brought before the competent courts/tribunals with jurisdiction in Tamil Nadu, India. Users irrevocably submit themselves to the jurisdiction of such courts/tribunals.

COMPLAINTS AND GRIEVANCE REDRESSAL

When you contact us to provide feedback, register a complaint, or pose a question, we will record any Personal Information and other content provided in your communication to effectively respond. For any complaints or concerns regarding your Personal Information, the content of this Website, disputes, breaches of confidentiality, or infringement of User proprietary rights or intellectual property during Website use, immediately inform the Grievance cum Nodal Officer in writing at the coordinates mentioned below:

GRIEVANCE OFFICER

Mr. Shrayas
Logic Soft Pvt. Ltd.
Address: #10, First Floor, Kasturi Estate 3rd Street, Gopalapuram, Chennai - 600 086
Ph: (+91) 4208-9492/9493
E-mail: [email protected]